Below are some of our most frequently asked questions about ContentKeeper. Please select any of the links below for the relevant answer. If you require further information, please see our Support Contacts page.
Closed Loop Collaborative Filtering is ContentKeeper's closed circuit system designed to collect, analyze, categorize, edit and distribute web site URLs worldwide. ContentKeeper units in the field poll the ContentKeeper Data Center hourly to receive control list updates of newly discovered and processed URLs. During this process, any new suspect URLs discovered locally are encoded, encrypted, compressed and sent back to the Datacenter for anonymous submission to our AI (Artificial Intelligence) analysis and categorization engines.
Sites that are confirmed to fall into one of the control categories are added to the control list updates and collected automatically by every ContentKeeper unit in the field. This means that when a ContentKeeper user in New York (for example) browses to a new URL, which is found to contain pornographic content, ContentKeeper Web users in Sydney, Australia will have the benefit of that update usually within two hours of the discovery being made.
Closed Loop Collaborative Filtering™ Technology is also utilized to help maintain and edit the existing control list. ContentKeeper administrators worldwide have the ability to instantly block, un-block and re-classify any sites locally. Locally re-classified sites are sent to the ContentKeeper Data Center for manual review and Control List correction, if necessary.Closed Loop Collaborative Filtering™ ensures that ContentKeeper's control list is the most relevant, highest quality and fastest growing list available.
URLs can be classified in several different categories. For example, www.playboy.com is categorized under "Adult Content" (i.e. pornography), Entertainment, and Shopping, due to the different functions of the website.
Regarding the blocking of such URLs, there are some major rules ContentKeeper Web applies when filtering on multiple policies or across different categories:
No. In the recommended configuration, the ContentKeeper appliance is located in your network in such a way as to ensure that all network traffic to and from the Internet passes through its control. Any attempts to bypass the filter are blocked and logged as an access violation. ContentKeeper is rated for full Gigabit support.
The subscription includes:
The CK-AI "Seek High" database is the ContentKeeper Technologies brand name designation for the Artificial Intelligence based process by which the filter list of URLs is classified into various categories. Manual reviews are taken of exceptions and out of range sites to ensure the database is completely accurate.
The CK-AI database outperforms all other rating systems because:
The ABA maintains definitions of prohibited Internet content, according to Australian legislation introduced in 1992 and a variety of legislation introduced in recent years. The ABA provides direction to ISPs and manufacturers of Internet Industry Association (IIA) approved filtering products to include a facility to block a specialized list of ABA prohibited sites. This facility must be included in all relevant applications.
ContentKeeper Technologies is compliant with the policy guidance provided by the ABA, and the regulations set out by the ABA are allowed for in the detection rules across several of the defined categories. The ABA list is directly loaded into a specialized ContentKeeper category. Updates to this confidential list are provided regularly to ContentKeeper Technologies and disseminated to all appliances immediately.
ContentKeeper is managed via the Administrator's Console accessible via any web browser.
The "Include IP address" function assists the administrator to identify activity more easily, as there are only two defined choices effectively reducing the chance of confusion. Also, it is convenient to specify either Included IP Addresses or Excluded IP Addresses, depending on how many of each you may need to enter into the system.
The "Other rules" function is a feature to assist in the evaluation, implementation and customization of ContentKeeper. One option relates to whether or not users filtered under a particular policy appear in the Internet activity reports generated by ContentKeeper Web. The "Other Rules" function can also be used to run ContentKeeper Web in silent mode for a particular individual, group of individuals or subnets etc, allowing you to audit their activity before you formulate filtering policies. Some organizations apply filtering in stages, and do so by transparently monitoring sections of their organization before implementation.